Southwest Airlines Cargo Contact Information
Contact Us
For general cargo questions including tracking, rates, or how to open a Southwest Airlines Cargo Account, please contact our Cargo Customer Care Center.
| Southwest Airlines Co. Cargo Management Group P.O. Box 36611 2702 Love Field Dr. Dallas, TX 75235-1611 |
Cargo Customer Care Center (800) 533-1222 Hours: Monday - Friday 6:30 a.m. - 8:00 p.m. (Central Time) |
Sales
For questions regarding rates and how Southwest Airlines Cargo can assist in your shipping needs, please contact your local Cargo Area Sales Manager.
| Area Manager | Phone | Sales Territory |
Vina Belardes |
(866) 330-7728 (877) 326-9730 |
Burbank, Los Angeles, Ontario, Orange County, San Diego |
| Rene' Campos | (877) 326-9727 | Oakland, Sacramento, San Francisco, San Jose |
| Corinne Chellis | (877) 826-1386 | Albany, Baltimore/Washington, Hartford/Springfield, Long Island, Washington Dulles |
| Brent Eickenloff | (877) 326-9732 | Albuquerque, El Paso, Phoenix, Tucson |
| Joyce Glynn | (877) 326-9735 | Amarillo, Austin, Dallas, Lubbock, Midland/Odessa |
| Chris Harman | (877) 326-9731 | Denver, Las Vegas, Reno, Salt Lake City |
| Jim Hodges | (877) 826-1387 | Ft. Lauderdale, Ft. Myers/Naples, Orlando, Tampa, West Palm Beach |
| Steve Massa | (877) 826-1379 | Birmingham, Jackson, Little Rock, Louisville, New Orleans |
| Mike McLaughlin | (877) 826-1381 | Buffalo/Niagara Falls, Chicago, Cleveland, Detroit |
| Bill Parker | (877) 326-9734 | Corpus Christi, Harlingen/South Padre Island, Houston Hobby, San Antonio |
| Russ Atkinson | (866) 672-4055 | Manchester, Philadelphia, Pittsburgh, Providence |
| Glen Smith | (877) 826-1380 | Indianapolis, Kansas City, Oklahoma City, Omaha, St. Louis, Tulsa |
| John Sullivan | (866) 223-2740 | Columbus, Jacksonville, Nashville, Norfolk, Raleigh/Durham |
| Ken Thomas | (877) 326-9725 | Boise, Portland, Seattle, Spokane |
Operations
To discuss specific operational needs, please contact your local Cargo Manager of Operations.
| Cargo Manager | Phone | Territory |
| Elden Allen |
(866) 301-0417 |
Albuquerque, Amarillo, Denver, El Paso, Phoenix, Tucson, Tulsa |
| Tracy Asher |
(866) 374-9009 |
Austin, Dallas, Kansas City, Little Rock, Lubbock, Midland/Odessa, Oklahoma City |
| Jeff Bondurant |
(866) 241-3156 |
Birmingham, Corpus Christi, Harlingen/South Padre Island, Houston Hobby, Jackson, New Orleans, San Antonio, St. Louis |
| Joe Bonsu |
(866) 246-6241 |
Boise, Las Vegas, Omaha, Reno, Salt Lake City, San Diego |
| Bill Merda | (866) 723-0496 | Chicago, Cleveland, Columbus, Detroit, Indianapolis, Louisville, Pittsburgh, Washington Dulles |
| Steve Desler |
(866) 702-6071 |
Oakland, Portland, Sacramento, San Francisco, San Jose, Seattle, Spokane |
| Jim Doherty | (866) 646-2545 |
Ft. Lauderdale, Ft. Myers/Naples, Jacksonville, Nashville, Orlando, Raleigh/Durham, Tampa, West Palm Beach |
| Sean Moody |
(866) 323-2975 |
Albany, Baltimore/Washington, Buffalo/Niagara Falls, Hartford/Springfield, Long Island, Manchester, Norfolk, Philadelphia, Providence |
| Brad Rush |
(866) 227-2599 |
Burbank, Los Angeles, Ontario, Orange County |
